Las Vegas Hotel & Casino Operations

DELIVERING THE BEST GUEST EXPERIENCE POSSIBLE

TECHNOLOGY

TECHNOLOGY

EXPERTISE

EXPERTISE

TRAINING

TRAINING

SUSTAINABILITY

SUSTAINABILITY

OPERATING & MAINTAINING HOTELS & RESORTS IN LAS VEGAS

WE BRING STANDARDS AND EXPERTISE TO HOTEL AND CASINO OPERATIONS IN LAS VEGAS.

With over 25 years of experience providing hotel and casino operations, Able has built a reputation for delivering a much needed outsourced service model. In the hotel industry it is common knowledge that you only have one chance to make a first impression and even short amount of time to deliver the best guest experience possible.

Our engineering services in hotels and casinos are recognized by hoteliers from coast to coast as a valuable resource in their hotel operations. Able’s cleaning program delivers guest satisfaction and healthy spaces that are more than visibly clean.

We’re experts in operating and maintaining all types of facility types especially 24/7 mission critical facilities like hotels and casinos.

hotel and casino operations

Hiring Able Services to protect building system assets enables owners, hoteliers, and property management companies to focus on guest satisfaction and reducing risk in their own operations. We have proven tools and processes to ensure a standardized delivery of services for hotels and casinos. We leverage leading technology to automate virtually every aspect of engineering and maintenance management, and are flexible enough to either adopt the client’s system or introduce our own turnkey system. 

OUR SOLUTION

Our Solution for Hotel and Casino Operations.

  • We focus on the customer/guest first. Understanding that in hospitality today, the guest expects a personalized and unique experience.
  • Our technology platforms are state-of-the-art, including a real-time, web-based preventive maintenance work order system designed to bring value to our customers.
  • We analyze call volume and develop staffing schedules that ensure all guest issues are handled in a timely manner
  • Our engineering and housekeeping standards detail the operational expectations of engineering and housekeeping staffs within each hotel.
  • Our management team brings hands-on expertise in operation, maintenance, and housekeeping of modern hotels.
  • Predictive maintenance and cleaning to ensure that everything the guest see, touches and experiences is perfect.
  • Ensure a cohesive union with all internal guests to create an exceptional experience for our external guests.
  • Access to our national procurement program helps reduce material expenses and streamlines the procurement process resulting in savings of 5-35% of direct spend.
  • Customized communication and reporting platform.

hotel and casino operations by able services

CUSTOMER SERVICE

We treat Your customers like Our customers. 

Understanding that in hospitality today, the guest expects a personalized and unique experience. We embrace this change in hospitality and train our staff to anticipate the guests needs and look for ways to make their stay more enjoyable. 

As an example, we take a proactive approach to hotel and casino operations ensuring areas that are important to the General Manager and management staff – hotel rooms, public areas, and meeting rooms – exceed quality expectations and ensure guest satisfaction.  

In addition, external rating services such as Yelp, Trip Advisor, Coyle Shops, Market Metrix, Star Reports, amongst others, are not only integral to hotel self-reviews but are critical to the on-going improvement/action plans of the property.  Our Director of Engineering and Rooms Manager understand the importance and will provide input and assistance. 

TECHNOLOGY

Our technology delivers results.

Gain visibility into all facets of your hotel and casino operations, providing opportunities to increase operational performance, drive efficiency, and make informed decisions based off real data.

Revolutionizing solutions in hotels and casinos.

ENABLE IFM

hotel and casino operations

We use our own proprietary EnableIFM technology to deliver our services. Focusing on people, process, technology and data, we provide an industry leading solution for our clients. Our technology features work order tracking, site usage heatmaps, preventative maintenance scheduling, and customized KPI deliverables.

We practice ongoing innovation and constantly expand our utilization of IoT technologies. We are constantly seeking to increase our team’s productivity through mobile technologies, programs and software.

ANGUS ANYWHERE

Customer driven mobile and cloud based work order and operations management solutions for commercial real estate teams.

GOBY

Our partner GOBY provides ESG solutions empowering managers to implement cost-effective and scalable strategies for sustainability programs and certifications. Automated utilities tracking, dashboard technologies and actionable insights, reduce environmental impact and increase operating efficiency.

EXPERTISE

Less cost. More efficiency.

We build and implement Preventive Maintenance systems for all mechanical and operational systems including routine room PM scheduling and procedure programs.

hotel and casino operations


Download our case study on sustainable energy solutions.

TRAINING

Practice collaboration and teamwork.

Our staff includes highly skilled professionals who deliver Green sustainable practices, along with a proven management team providing exceptional project oversight.

  • Cultural training and reinforcement of the property’s customer service requirements.
  • Safety Training Compliance
  • Training for hotel’s specialized equipment: chillers, boilers, kitchen & laundry equipment, etc.
SUSTAINABILITY

Sustainable in what we do.

Being a responsible member of the business community means you also protect the environment.  Albe Services has embraced “green cleaning” as we recognize, support, and promote environmental stewardship.  We evaluate our daily operations and always look for the most sustainable processes to stay true to our commitment.

 

REQUEST A QUOTE

Contact Las Vegas

9217 Golden Eagle Drive
Las Vegas, NV 89134
1-800-461-9033


Our Hotel and Casino operations deliver the best guest experience possible.